frequently asked questions
What kind of bikes do you have?
The Reck Room is home to Keiser m3i indoor bikes. The m3i has a v-shaped frame to accommodate riders of all body shapes and sizes. With a four-way adjustable seat and four-way adjustable handlebars, your ride is guaranteed to be safe and comfortable.
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Do my spin shoes fit in your bike pedal?
Our bikes have SPD clips. Traditional spin shoes including the popular Tiem brand of shoe are compatible with our pedals. Peloton spin shoes are only compatible with Peloton bikes.
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Do I need spin shoes to ride?
No! The pedals of our bikes also have adjustable foot cages. Just remember to wear sneakers with a rigid sole to properly support your body while you pedal.
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Do you have a spin shoe rental?
No, we do not have a shoe rental at the studio.
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Is it true you have classes outside?
Yes! We love to host outside rides in the parking lot of the studio. Outside Rides are special events- follow us on socials to stay updated!
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Do you have promotions for new clients?
First class is always free for new clients who live locally!
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I am a cycle beginner, which class is best for me?
All classes at the studio are beginner friendly! Instructors guide all levels of riders throughout class with a range of gear resistances and options for positioning on the bike. See the post on our Instagram "FAQ beginners."
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How long are your classes?
We offer 30, 45 and 60 minute Reckless cycling classes as well as our new half cycle, half floor 60 minute Reckless RIP class. Check the schedule for when each is offered!
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I don't see future classes scheduled on Mindbody. What's going on?
We are constantly adjusting the schedule based on what our clients need! Classes for the following week are posted to Mindbody no later than the Saturday before.
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When is the studio actually open?
The studio is open 30 minutes before the start of class and then for a short time after class has finished. During class, the studio door is locked.
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Do you have a cancellation policy?
Yes. Reservations must be cancelled 8 hours prior to the start of class. If in the event of a late cancel or a no-show: clients with an unlimited contract will receive a $12 late cancellation fee and clients with drop-ins and/or class packages will deduct one class. If the class is free as designated by the studio, all clients will be charged $12 for a late cancel or no-show.
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Where can I follow Reckless Ride for updates?
Follow Reckless Ride on Instagram @recklessride_pt or Facebook @recklessridept. If you are an active client, make sure your email subscriptions are turned on for the latest updates and pricing specials!
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